From July 9th – 13th I joined the Oracle BPM Advanced boot camp in Lisbon Portugal.
During this full week of training at a beautiful location David Read and Susana Santos helped a group of 25 student through the development of a POC case. David Read is an Oracle Senior Principal Product Manager and Susana Santos a Pre-sales consultant of Oracle Lisbon.
The case was about a bank card issuer who has difficulties with managing customer requests for credit limit increases. The current process is largely manual with little transparency. Customers frequently become frustrated with the long processing time and the lack of visibility into the process.
During the week we have to implement the following process in small teams (2 or 3 people). I was in a team with Tiago from Lisbon and Simon from London.
In the rest of this post I will go through a day by day review.